[. . . ] HP StorageWorks 60 Modular Smart Array Enclosure User Guide November 2006 (Second Edition) Part Number 405868-002 Copyright 2006 Hewlett-Packard Development Company, L. P. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. [. . . ] Be sure that the Power On/Standby button was pressed firmly and held for approximately three seconds. 3. Check the status using the power supply LEDs ("Rear panel LEDs and buttons" on page 8). Remove the AC power cords from both enclosure power supplies and reinsert them. Check the storage enclosure for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations: a. The front panel power LED turns from standby/off (amber) to on (solid green). The system fans spin up to a high speed, and then spin down to a normal operating speed. IMPORTANT: If the system does not restart, proceed to "Diagnostic questions (on page 29). " 6. Troubleshooting 28 Diagnostic questions Are the power supply/system fan LEDs green? Answer No Possible Reasons The power cords are not connected or AC power is not available. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. Possible Solutions Be sure that the power cord is connected to the power supply. Press the Power On/Standby button and hold for approximately three seconds. (on page 29) Yes -- If the system power LED is off, do the following: 1 2 Is the system power LED green? Answer No Possible reasons Possible solutions Firmly press the Power On/Standby button and hold for approximately three seconds. Flash the controller firmware ("Smart Components for ROM Flash" on page 26). The Power On/Standby button has not been pressed firmly or held long enough. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. The system midplane and/or power button/LED assembly may need to be replaced. Recognizing hard drive failure In an HP storage enclosure, a steadily glowing Fault LED indicates that the drive has failed. Other indications of failed hard drives: The amber LED on the front of a storage system is lit if drives fail. (However, this LED also illuminates when other problems occur, such as when a system fan fails, a redundant power supply fails, or the system overheats. ) ACU represents failed drives with a distinctive icon. (For more information about HP SIM, refer to the documentation on the Management CD. ) ADU lists all failed drives. CPQONLIN identifies failed drives in a NetWare environment. Troubleshooting 29 For additional information about diagnosing hard drive problems, see the HP ProLiant Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously failed may seem to be operational after the system is power-cycled or (for a hot-pluggable drive) after the drive has been removed and reinserted. However, continued use of such marginal drives may eventually result in data loss. Replace the marginal drive as soon as possible. Effects of a hard drive failure When a hard drive fails, all logical drives that are in the same array are affected. [. . . ] Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. [. . . ]